Shawnee Optical - Ashtabula

Everyone was extremely kind, patient, and pleasant to work with. The staff took the time to explain everything and answer our questions, and both the staff and doctor were very knowledgeable and made us feel comfortable throughout the process. I will say that I was a little confused in the beginning about the differences between the Acuity, Performance, and Basic lens options. With our particular prescription and situation, I understand why Basic wasn't an option. Unfortunately, glasses can become extremely expensive nowadays, even when you choose a frame that stays within the amount covered by your insurance. One thing I especially appreciated was the thoroughness of the eye exam. Rather than relying solely on the machine that takes the initial measurements of the eyes, the doctor also performed the traditional testing where each eye is checked and the prescription is fine-tuned by asking which lenses look better or worse. I understand that some other locations may rely more heavily on the automated measurements without doing as much of that additional fine-tuning, so I really appreciated the extra care taken to make sure the prescription was right. Overall, my experience with the staff and doctor was very positive. Everyone was knowledgeable, kind, patient, and willing to take the time to explain things rather than making us feel rushed.

Went to Dr Locy for my weekly checkup after cataract surgery. She is an excellent doctor and fabulous in explaining what is next step in detail. She’s the best. And the staff is all very friendly and attentive and very knowledgeable. Highly recommend my whole experience. One of my best experiences at an eye center.

I’ve been going here for many years ! I wouldn’t go anywhere else. I like having a female eye Dr !! And the staff has been all female also . Everyone is friendly , polite and so willing to be as helpful as possible!! They take their time with you also .. no rushing at all ! I most definitely recommend them !

The staff was polite and helpful. My glasses were in and I didn't receive the text message they sent. Wouldn't you call after I didn't respond to the text messages. I finally called and they were ready to be picked up several weeks ago. Again would have loved a phone call.

Friendly, helpful staff make scheduling, registering, and picking out new frames easy as can be! Dr. Locy-Fowler is GREAT! She listens, is thorough in examination, and explains everything in layman's terms - very caring! Thank you!

I read the reviews on how people said their glasses were expensive. They are very reasonable. I feel that the people who left reviews are cheap a$$es. I definitely recommend.

I just love this Eye Doctor place they are respectful they treat you like family and they help you with your insurance so you don’t have to do anything I highly recommend this place